Information Governance, Risk, and Compliance (GRC)


Regulatory compliance

Every company must adhere to a myriad of laws and regulations as part of their day-to-day operations.  Many companies, however, are not adequately equipped to track potential risks, violations, and bad actors across their entire organization, in real-time. Rational Governance can proactively and defensibly avoid compliance violations by being trained to recognize potentially problematic communications and behavior, and then alert administrators should they be detected. RG also enables immediate and targeted searching, analytics, machine learning, and iterative exploration across unstructured electronic documents from a central interface, should a regulator issue a request for documents. Take control of your information – your reputation depends on it.

Data privacy protection

Whether your company is subject to GDPR, CCPA, SHIELD Act, PIPEDA, or a combination thereof, not doing enough to ensure data privacy could be a costly mistake. It’s not enough to write procedures for proper use of private information; you must actually enforce them across data “in-the-wild.” Rational Governance is the ideal GRC tool to document your Personal Data (PD) as an ongoing business function, as it tracks and controls every document within an organization from the moment of creation. The automated document actions empower privacy professionals to enforce retention, controls the flow of data, notify admins on lapses in compliance, and quickly respond to requests from individuals and regulatory authorities.

Records & Information Management (RIM)

Gathering regulatory intelligence and analyzing business processes to build out an informed retention schedule can be a tremendous task. Not to mention maintaining data according to those policies, which is nearly impossible, as typical solutions rely on input from employees. That’s why Rational Governance is the perfect RIM solution. RG can automatically recognize data fitting into the most complex categories and specify exactly what should happen to those records, in a consistent, documented, and highly defensible way, all while taking the onus of classifying documents into policies off of employees. Don’t spend the effort on defining how your electronic data should be managed without empowering the organization to actually do it.

Enhancing Enterprise Content Management (ECM)

The problem with most ECM systems is that they require employees to save or move documents to the appropriate folder locations for the designated policies to be enforced. Of course, employees rarely perform such a task correctly, if they undertake it at all. Rational Governance is able to enhance the utility of ECMs through tight integration – by first identifying and classifying records in-place, and then automatically moving those records from disparate data sources into their correct folder locations in an ECM for long-term records management.

Supply chain data governance

Many large industrial organizations have been held to account for the activities of their suppliers, and all have valuable information assets residing with those external parties. To ensure that GRC and data governance policies of suppliers are in compliance with your own, and to help maintain the security of sensitive information residing outside the direct control of your organization, push RG adoption down the supply chain to enforce data governance wherever important information resides.

“Rational Governance is a key element to helping us achieve our information management goals. With tools for data mapping, search, auto-classification, and policy enforcement, RG has dramatically improved our process for identifying and retaining records.”

 BAE Systems

Data Discovery

Data Discovery

eDiscovery response and Early Case Assessment (ECA)

When a litigation arises, an organization can use Rational Governance for immediate case assessment and data discovery. Documents residing anywhere in the enterprise can be centrally searched and analyzed at the source, enabling you to quickly, easily, and accurately assess the scope of the discovery matter at hand, determine your organization’s exposure, and develop the proper legal strategy as early as possible. This immediate case assessment capability will help your organization dramatically reduce litigation costs by increasing in-house efficiency and reducing the number of documents slated for outside review – thereby improving the quality and speed of work done by outside counsel and consultants.

Legal Hold and Notifications

RG users can instantly find and preserve documents that may be relevant to a litigation across multiple data sources, without the need to collect data or utilize an outside vendor. These in-place holds completely eliminate the risk of data spoliation, and Evergreen Preservations ensure that any new documents matching preservation requirements will be automatically held in place on an ongoing basis. Holds can be expanded or released based on the scope of the matter, and override all other retention policies so that relevant documents are not inadvertently destroyed. Holds do not rely on employee input and do not require the data to be removed from behind your firewall.

Organizations can meet the legal requirements of notifying potential custodians of their preservation obligations via RG’s notification tool, which integrates with LDAP to email hold notices and monitor compliance. Leverage message templates to ensure consistency and maximize efficiency, configure automated reminders and escalations to enforce continued compliance, track acknowledgments to establish accountability and defensibility, and attach surveys to uncover new areas of focus that may be helpful to data discovery.


RG allows for search, analysis, and legal hold to be applied pre-collection. RG can then be leveraged for targeted collection – verified by MD5 and SHA-1 hash – from any managed data source into RR or any other review repository. Collections can be a subset, exact match, or superset of documents previously preserved. The separation of Preservation and Collection is a powerful tool to ensure that all potentially relevant data is preserved, while only truly responsive data is collected – thereby reducing the number of documents passed downstream to litigation review. This process not only saves significant review and processing time and costs, but also minimizes data security risk by reducing the number of documents transferred outside the organization’s native security environment.

Open Records request response

It is not a new problem: information is growing exponentially, deadlines for responses are getting shorter, and the volume of requests are exploding. When a request comes in, Rational Governance provides governmental organizations a practical way to data discovery. Locate responsive records across unstructured data sources, protecting sensitive, classified, and personal information every step of the way. Combined with Rational Review, you can triage, redact, and produce the records in virtually any relevant format. Stop wasting time performing these tasks manually and eliminate your request queue today.

Internal Investigations

Due to cost and time constraints, many firms must be selective about what matters they investigate internally. Rational Governance removes any cost barrier, as data can be analyzed in-place and in-house, without incurring additional fees or involving outside vendors. You won’t even need to utilize internal IT resources to search and collect data.

Data Subject Access Requests (DSARs)

Rational Governance can help automate the process of responding to data subject access requests without the need to outsource. When a request comes in, utilize Rational Governance to locate responsive data across unstructured data sources. Collect data directly into Rational Review for further culling, analysis, redaction, and production in virtually any format.

Races for Leniency

In antitrust and competition investigations, time is not on your side. Avoid harsh penalties like fines, criminal conviction, and prison sentences by utilizing Rational Governance in races for leniency. As soon as you become aware of potential wrongdoing, immediately begin searching across enterprise data and analyzing documents. Establish whether you have an issue, turn over relevant information, and apply for leniency from a regulator within a matter of days, well before other parties have even completed data collection.

Second Requests (US), Supplemental Information Request (Canada) and Phase II (European Union)

These types of information request can be costly and onerous, and provide little time for companies to respond. There is a lot at stake for companies pursuing a merger or acquisition and it’s vital that any further request for information from a regulator can be met quickly and accurately and presented logically.

Rational Governance allows organizations to instantly interrogate their data universe for any information pertaining to a regulator’s request and provide a defensible and audited log of how that information was collated. The disruption, drain of internal resources, and significant costs typically incurred can be significantly minimized by utilizing a system like Rational Governance.

Information Security

Information Technology

You can’t protect what you don’t know you have. Before working on your information security model, deciding on procedures, or even finalizing your technology stack, you need to know what you have, and where your business needs it to be. Rational Governance has the most comprehensive set of identification capabilities for recognizing sensitive corporate information the moment it’s created. Even better, reduce the risk of harmful data breaches by writing automatic rules for proactively moving sensitive information out of high-risk areas (e.g., laptops) and into more secure locations.

Post-breach remediation

When a security breach occurs, RG gives lighting fast insight into your exposure and what data elements – such as sensitive corporate information or Personally Identifiable Information (PII) – may have been compromised through an encrypted, independent index.

Smarter data loss prevention

Does your company use a DLP Data Loss Protection (DLP) tool to prevent sensitive information from leaving the enterprise? Rational Governance can enhance the usefulness of your DLP tool by identifying and tagging sensitive information. Your DLP tool can then leverage these document tags to take smarter actions on documents in transit.

Knowledge Resiliency

Data has the unfortunate possibility of being stolen, lost, or misplaced during a breach. Businesses that do not have visibility into their data nor measures in place to retrieve severed data can suffer tremendous losses to enterprise knowledge as a result of a breach. Rational Governance helps to solve this problem and preserve critical enterprise knowledge by taking a lightweight index of all text and metadata in managed data stores. This lightweight index can be used to interrogate missing data (or even as the foundation for reconstituting it, albeit with limitations) so that the organization can make informed decisions and recover quickly following a breach.

Big and Boutique Law

Law Firms

Safeguard confidential client data and employ a powerful and intuitive litigation repository to deal with any matter, big or small, simple or complex.

Data Security

Law firms interact with and store some of their clients’ most sensitive data. It should not be surprising then that in recent years, many high-profile data breaches have involved law firm client data. Rational Governance can help law firms protect against the enormous reputational harm resulting from a data breach by ensuring that client data and other sensitive work product does not sit in high-risk areas (e.g., on lawyers’ desktops and laptops), but instead is stored in more secure locations.

Document Review

Rational Review is designed to assist lawyers with the smallest of cases in a cost-effective fashion but has the muscle to flex up for the largest and most complex cases when the need arises. Rational Review combines an intuitive UI, cutting-edge analytics like predictive coding, and support by an experienced client services team that will help you achieve your goals.

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Efficiently handle investigations, complex litigation, and open government requests

Open Records

Rational Governance enables governmental agencies to prepare for and respond to open records requests more efficiently. Visibility into all data through a central access portal ensures that response efforts can begin immediately upon receipt of a request, saving the agency the cost and business disruption of typical data collection efforts.

Save time and costs associated with manual review by deploying our advanced predictive coding technology to identify relevant documents in-place. Once potentially relevant documents are identified, the agency can seamlessly port data to Rational Review for further analysis and review, redacting sensitive information and making productions electronically available to requestors.

Attorneys General

AGs representing other government departments can use Rational Governance to collect data into Rational Review in a just-in-time fashion. RR easily allows for multi-party access (e.g., in a case involving multiple State AGs) and includes predictive coding for fast document review. Pricing for this solution is a fraction of the cost of alternatives, and as such, levels the playing field with private enterprise.

Records Management

Stringent regulatory requirements require governmental agencies to maintain records that document their activities, file records for safe storage and efficient retrieval, and dispose of records according to agency schedules – all under restricted operating budgets and mandatory technology initiatives.

Rational Governance offers a complete government solution by strategically streamlining record management across departments and agencies. RG helps facilitate document searches and retrieval, record markings for special handling, access to Vital Records, and increased reliance on electronic versus paper records. In short, RG will improve records management while saving taxpayer dollars.

Data Privacy and Compliance

Governmental organizations handle a substantial amount of sensitive citizen and organizational data critical to their public sector activity. RG automatically classifies regulated data and citizen information and reports on access and file activity for auditors, ensuring data is protected and compliant to increasingly stringent regulations. Align your security program with established frameworks based on industry best practices such as NIST SP 800-53.

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Education Case Study

Ensure compliance with data protection legislation

Records Management

Schools and educational institutions have innate responsibilities when it comes to information and records management. They generate huge volumes of information relating to hundreds if not thousands of pupils, as well as to staff, facilities, equipment, and important institutional processes. These become increasingly difficult challenges to address while operating on tight budgets and fluctuating student populations. Some information must also be kept confidential, while other information is subject to open-access policies.

Substantial amounts of records take up space and can lead to disorganization. Some documents may only need to be accessed rarely, but significant time and resources can be expended in finding them when needed. Schools require a combination of secure storage and easy accessibility. Rational Governance is the perfect education solution that provides schools and educational institutions with a records management solution built with their needs in mind, keeping track of both pupil and personnel records with their own specific yet complex compliance requirements. Ensure your school is keeping records efficiently with RG.

Data Privacy

Schools and the districts that support them are becoming increasingly aware of their record-keeping and privacy obligations, including requirements to make student records available to parents and guardians securely. Rational assists educational institutions in complying with their retention rules, gaining greater control over their data, and ensuring stringent privacy requirements are met. Ensure compliance with evolving data privacy regulations.


Information Security

Many universities conduct world-leading research, making them attractive targets for financially-motivated cybercriminals or state-sponsored hackers looking to steal intellectual property.

Rational Governance can run on nearly any commercial cloud provider and can effectively manage compliance programs as well as some of the most rigorous infrastructure security and resiliency certifications in the world.

Ensure the highest possible standards of operations in education, research, preservation of knowledge and other significant activities. Recognize sensitive information the moment it’s created and reduce the risk of harmful data breaches by proactively moving sensitive information out of high-risk areas into more secure locations with RG.

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Enforce compliance and act on healthcare data to improve critical patient services

Tackle Compliance

Rational Governance provides healthcare organizations with comprehensive healthcare data solutions to comply with the increasingly complex regulatory, privacy, accreditation, and audit challenges they face. Any content under management can be quickly found, collected, and reviewed in support of, or as required by various regulators and auditors. At the same time, managed data may be continually evaluated for HIPAA / PII risks and policy violations. Ensure compliance with evolving data privacy regulations.


Protect Healthcare Data

Streamline data security practices and lock down sensitive data to meet healthcare data activity requirements and data breach laws. Our healthcare data solutions help sustainably reduce risk, investigate security incidents, and automate data security policies and processes for critical healthcare data. Document and protect PHI as an ongoing business function from the moment of creation.

Institutional and Clinical Data Analysis

Rational is uniquely positioned to help healthcare organizations drive real value from the mountains of data they are amassing. Our data analytics engine provides an endless range of modeling capabilities and is supported by a team that understands both medicine and the business of healthcare. Our proven tools and methodology enable the rapid and cost-effective analysis of big healthcare data; the results are actionable insights that enable healthcare institutions to respond to the ongoing demands of cost control and quality of patient care.

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Financial Services

Financial Services

Govern collaboration and compliance across a global and distributed environment

Improve Compliance and Risk Management

Financial services is one of the most scrutinized and regulated industries. Rational Governance improves data management processes to ensure compliance with FATCA, anti-money laundering (AML), and other such laws. RG can also ensure compliance with GDPR and similar government regulations, as well as support rapid, cost-effective, and accurate responses to requests from government agencies.

Defensible Records Management

Managing important client and internal documents shouldn’t be a considerable burden for you or your company, but it’s often more complicated than it appears. With increasing pressure from regulatory agencies, the need for Information Governance continues to evolve to a “must have” in the Financial Services industry. In addition to regulatory pressures, legal discovery requirements continue to become more standardized, with courts having less tolerance for noncompliance to established standards and commercially reasonable expectations.

It’s more important than ever to reduce your organization’s risk – knowing where your records are located, securing and auditing access, and determining how long to retain them. Rational Governance safeguards records and allows information to be managed, controlled, and discovered from a central location, enterprise wide.

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Treat information as an asset that supports cost-effective and efficient service delivery

Data Protection

Poor document management and a lack of oversight can leave highly sensitive data vulnerable to theft. If sensitive client or company information is compromised in any way, your firm’s reputation could suffer heavily.

Monitor and report on sensitive data like customer information, credit card data, financial assets; and regulated data like PII and PHI. Audit data access and permissions to sensitive information and gain full visibility into file activity and user behavior.

Risk Reduction

Organizations face substantial business risk due to tremendous amounts of regulation and litigation. Insurance providers for these companies can reduce this risk (and therefore their own risk) by ensuring their clients have defensible and transparent methods for enforcing document retention policies and responding to document requests during litigation or investigation.

Rational Governance allows for true compliance with retention and production obligations, thereby diminishing the potential for large claims against D&O and E&O insurance. Risk reduction for insurance providers can also mean a competitive advantage in the way of premium reductions for clients.

Underwriting & Claims Processing

Insurance companies need to quickly and accurately identify submissions they may want to underwrite. Rational Governance can significantly improve the existing process for underwriting certain insurance policies by enhancing the accuracy and efficiency in receiving, prioritizing, underwriting, and binding new requests. RG’s integrated machine learning can be used to build models to identify submissions that are both valuable and likely to be bound. These same modeling techniques will also prove useful in processing claims, helping insurers flag claims for further investigation, uncover fraud, and determine reimbursement.

Claims Review

Claims review often involves data from a variety of sources including the client, claimant, and third-party service providers. Use Rational Review to easily aggregate and review documents relating to a claim in a central UI. RR’s powerful search and analytics tools will help uncover key facts and findings so that the appropriate judgement can be rendered.

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Identify key case insights in complex construction litigation, review documents, and meet tight deadlines using our intuitive litigation repository

Construction Litigation

Construction litigation and disputes often involves many interconnected parties where stakeholders frequently communicate with construction companies, building owners, subcontractors, contractors, suppliers, bonding companies, architects, and engineers about various contracts, claims, and disputes.

Besides this organizational complexity, construction matters are also notoriously difficult due to the prevalence of less common document types, which pose significant collection and review challenges. For these reasons, advanced eDiscovery technology is not just beneficial for lawyers dealing with constructions disputes, but a necessity.

Rational Review enables lawyers dealing with construction matters to piece a story together by consolidating information for multiple entities into one place and sifting through that information in a logical and efficient way. Daily reports, calendars, progress meetings, logs, and changes in work directives can be retrieved instantly and associated with case facts and issues. Use our ‘Find Similar’ functionality to track how key documents such as reports and contracts were altered and amended over time to help uncover their true meaning.

Our powerful and proprietary eDiscovery platform for analyzing, reviewing, and producing documents to meet tight deadlines is combined with an experienced, consultative, and responsive project management team with over 15 years of experience in the industry.

“Rational Enterprise has provided us with an end-to-end solution that handles in-place data management combined with effective and efficient eDiscovery response which has significantly reduced our eDiscovery spend.”

 M+W Group

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Storage Optimization

Information Security

Legacy Data Cleanup

Many companies have accumulated vast stores of unorganized, poorly understood, and rarely accessed documents that serve little or no business value. So how do you decide where to get started? High-level metadata reporting and keyword searching can be helpful, but it’s never enough when the time comes to press delete.

The best cure for fear and uncertainty is true insight into your data. Rational Governance can help you understand what you have, identify what needs to be retained, and destroy the balance. Not only will you enhance storage optimization and save on hard costs, but you will reduce risk and cost down the road. Every record that is defensibly deleted is a record that won’t come back to haunt you, as deleted data can’t be subject to future eDiscovery and regulatory document requests, nor involved in data breach response and remediation.

Data Migration

Rational Governance can assist in porting your data from on-premises legacy systems to new cloud applications, while simultaneously performing data remediation, storage optimization, and maintaining your information governance policies.

Business Intelligence

Business Intelligence

Knowledge Management

Rational Governance provides a uniquely clear window into the full breadth and depth of content across the enterprise. The result is unparalleled visibility into the work, expertise, and knowledge of all staff and the implicit business intelligence, processes, and decision-making employed across the organization. With that vision, Rational Governance’s automated policies can ensure information assets are where they need to be, when they need to be, every time.

Big Data Analytics

The explosion of data created by and available to the enterprise presents an unprecedented opportunity for new insights into the business environment, the mind of the customer, and the operations of the organization. The predictive modeling tools integrated into Rational Governance enable the analysis of potentially millions of variables to discover key components and relationships driving complex systems and behaviors.

Rational Governance can customize the algorithms at its disposal to answer any number of important business intelligence questions and help organizations gain insights into how to enhance value, such as:

  • Market analysis
  • Customer and competitor profiling
  • Behavioral analysis
  • Staffing
  • Company culture
  • Employee satisfaction and productivity
  • Performance management
  • Implicit and explicit decision-making

Improving third-party analytics engines

Does your enterprise already have a proprietary or third-party analytics engine for big data analytics? No problem. Use RG to extract the text and metadata from unstructured content and plug in your analytics engine through our API. Accessing unstructured content has never been so easy.

Litigation Review & Production

Document Management

When a litigation arises, Rational Review facilitates the easy setup of a case, allowing you to take a more hands-on approach to your matter.

Documents can be loaded via a simple, but powerful importing tool, which accepts almost all types of data, including natives, text, images, and produced documents with load files. Email Threading, de-duplication, and near-duplicate detection are automatically run upon upload to the platform. Automatically populated dashboards provide immediate insights into key metrics across the site, allowing early case assessment and review oversight.

Intuitive search, advanced tools for both supervised and unsupervised learning, and customizable review features will give confidence that the review team has found all relevant materials. And when you’re ready to turn over documents, our production capabilities include flexible Bates stamping, slip sheeting, configurable redactions, and load file creation in accordance with requirements.


Internal Investigation

Investigations can often involve quick turnaround times, with added pressure for legal teams to interrogate data efficiently and cost-effectively, while using defensible procedures. With Rational Review, a corporate legal department can self-administer many tasks, including upload of potentially relevant data; email Threading, de-duplication, and near-duplicate detection are automatically run upon upload so that extraneous data is set aside and correspondence is organized logically. Locating key documents is then quick and simple using RR’s powerful search and machine learning tools.

M&A Deal Room

M&A Deal Room

Rational Review is ideally suited for Mergers and Acquisitions deal room review and collaboration. Documents may be uploaded into the review platform, where rich security, control, and auditing are enabled. Security may be set all the way to the document level and all user actions may be controlled and audited.

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